We are a web and craft show-based business. We do not have a physical location. Most days, I am busy filling orders from my home studio.

We do not accept returns on any items that were personalized, unless we have misspelled a name...
If it is a standard stock item and you wish to return it you will pay the return shipping to our location in Indiana. You can email us any time for help with a return at grandmabessies@yahoo.com
Returns should be mailed to:
Grandma Bessie's Custom Threadz
711 n. Metts St
Ossian, In 46777
Our mission is to provide our customers with the best quality personalized items.
Our primary focus on items has been on kitchen items. But in the past few years, we have moved toward total home decor. In 2025, we will add personalizable pillows. We will be producing all our environmentally friendly pillow covers in the USA.
Vicki Feil
Owner
I started Grandma Bessie's after working for corporate America for 18 years. My first love was simple graphic print. In 2003, I bought my first embroidery machine. I now own 4, and my sister owns 2.
For many years, I only did shows. Changes in the business environment led to our decision to build a website.
We are a web and craft show-based business. We do not have a physical location. Most days, I am busy filling orders from my home studio.